Returns & Exchanges
At CricketDirect, we are committed to your total satisfaction; if your gear isn't the perfect fit or match, you can return any unused item in its original packaging within 30 days.
Initiate Your Return
Log in to your account and visit the 'Order History' section to select the items you wish to return and print your unique RMA authorization form.
Pack Your Gear
Securely place the unused cricket equipment in its original packaging, ensuring all tags are attached and the RMA form is included inside the parcel.
Ship to Warehouse
Affix the return shipping label to your package and drop it off at any authorized courier point, keeping your tracking receipt for reference.
Quality Check & Refund
Once our team inspects the returned items to ensure they meet our quality standards, a refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing